Privacy Policy
This page explains what personal information Imkaan Travels collects and how we use it. Maintained by the Imkaan Travels team.
Last updated: July 2026.
Information we collect
- Contact details you share on WhatsApp or email — typically your name, phone number, city and travel preferences.
- Booking information required to issue tickets and visas: passport data, CNIC, date of birth and travel dates.
- Basic website analytics such as page views and device type, collected to improve the calculator.
How we use it
- To prepare quotations, issue airline tickets and process Saudi Umrah visas on your behalf.
- To confirm hotel bookings and ground transport in Makkah and Madinah.
- To respond to enquiries you send on WhatsApp or through our website.
Who we share it with
We share only the information strictly necessary with airlines, Saudi visa authorities and hotel partners to complete your booking. We do not sell personal information to advertisers or third parties.
Data retention
Booking records are retained for the period required by Pakistani travel regulations and Saudi visa authorities. WhatsApp conversations remain on your device and ours until either party deletes them.
Your rights
You can ask us to update or delete your personal information at any time by messaging us on WhatsApp. We will action reasonable requests within a few working days, subject to any legal record-keeping obligations.
Cookies
This website uses only the essential cookies needed to run the Umrah calculator and remember your preferences. We do not use third-party advertising cookies.
Contact
Questions about this policy? Message us on WhatsApp — the contact number is available on the Contact page.